If you have questions regarding your custom signage and banner needs, trust us—you're not alone! But don't worry, with Live Chat at TheSignChef.com, you can get live, online assistance and answers to all of your signage questions on the spot!
Live Support Help
"What exactly is Live Chat?"
Live Chat is our nifty new technology that we offer for those customers who would like our assistance when shopping for custom signage, but prefer an added level of privacy you can't always get while speaking on the phone.
With Live Chat, you can take your time browsing our site. Then, as
you shop and questions arise, you can text type live with a Sign
or Banner Specialist and get answers on the spot.
"Am I speaking with a real PERSON on Live Chat?"
When you use our Live Chat feature you are not speaking with a robot or computer automated "person." The person chatting with you on Live Chat is one of our real life customer service representatives—the same person you would speak with if you called our office or stopped by our sign shop in person!
In fact, there's a good chance you might even find yourself chatting with the head SignChef himself. He loves it!
"Is Live Chat available outside of your regular office hours?"
Sure, our office may close at 6:00pm EST, but our team of Sign and Banner
Specialists are available on Live Chat from 8:30am until 9:00 at night, 7 days a week!
And of course, our online sign shop is always open!
"How do I access Live Chat?"
All pages on TheSignChef.com have a Live Chat box located in the tool bar on the right-hand side of the website. This box is titled "LIVE SUPPORT."
In this section, simply type your question into the white chat space, then select "Click to Chat" to connect with one of our Business Signage Specialists!
If you are having trouble finding Live Chat on our site, simply clickto access this handy dandy little tool!